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內容簡介: International hospitality management: issues and applications brings together the latest developments in global hospitality operations with the contemporary management principles. It provides a truly international perspective on the hospitality and tourism industries and provides a fresh insight into hospitality and tourism management. The text develops a critical view of the management theory and the traditional theories, looking at how appropriate they are in hospitality and tourism and in a multicultural context. The awareness of cultural environments and the specifications imposed by those cultures will underpin the whole text. International hospitali博客來ty management is designed to instil a greater awareness of the international factors influencing the strategies and performances of hospitality organisation. The approach focuses on a critical analysis of the relevance and application of general management theory and practice to the hospitality industry. Consisting of three 3 parts divided into 14 chapters, each of which deals with a major topic of international management, the book has b博客來網路書店een thoroughly developed with consistent learning features throughout, including:

1.Specified learning outcomes for each chapter

2.International case studies including major world events such as the september 11 terrorist attacks, the argentine financial crisis, the sars virus, the institution of euro, the accession of china to the world trade organization., and the expansion of european union, as well as international corporations such as marriott, hilton, intercontinental, mcdonalds, starbucks etc. It introduces the global market situation, including americas, europe, asia pacific, and middle east.

3.Study questions and discussion questions to consolidate learning and understanding.

4.Links to relevant websites at the end of each chapter

5.On-line resources and a test bank is available for lecturers and students

International Hospitality Management - Concepts and Cases博客來好書新款 好書推薦 博客來網路書店

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  作者： Alan Clarke, Wei Chen    新功能介紹
• 出版社：桂魯    新功能介紹
• 出版日期：2007/01/01
• 語言：英文

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